merdekabet365 Platform Privacy Notice
This page describes what data we collect when you use merdekabet365, how we protect it, and what rights you have over your information. Every time you register an account, deposit funds, place a bet on Liga 1 or Champions League markets, or play our live-dealer tables, you share information with us. We treat that data confidentially and apply security measures to prevent unauthorised access or misuse.
Our merdekabet365 platform processes personal information according to this privacy policy and applicable data-protection law in the jurisdictions where we operate. We do not sell your data to marketers or advertisers. We share your information only with licensed payment processors (DANA, e-wallet, mobile banking, bank partners), fraud-detection systems, and compliance authorities where required by law.
If you have questions about how we handle your privacy on merdekabet365, contact our support team via in-app chat or email. We provide details about your rights and our commitments below.
What Data We Collect on merdekabet365
We collect information in several categories when you use merdekabet365. First, we collect identity data — your name, date of birth, email, phone number, and government-issued ID number. This information is required during account registration and KYC verification to confirm your identity and prevent fraud. We store your ID document image (passport or national identity card) in our secure servers for compliance records.
Second, we collect financial information. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we record your transaction details — amount, date, payment method, and bank account or e-wallet identifier. We also track your withdrawals, wagers on Liga 1 and other leagues, casino play, and account balance history. This data helps us monitor your account for suspicious activity and settle your transactions accurately.
Third, we collect behavioural data. Our merdekabet365 platform logs which sportsbook markets you view, which live-dealer tables you join, how long you spend in each section, and your device type (mobile or desktop). We use this data to optimise our platform experience and diagnose technical issues. We also track login times and locations to detect unauthorised account access.
How We Use Your Data on merdekabet365
We use your identity and financial data to operate your merdekabet365 account. This includes processing your deposits and withdrawals, settling bets, and complying with anti-money-laundering (AML) regulations. We verify your identity once during account setup; after that, your KYC status remains active as long as your account exists. If you request a password reset or attempt to change your email address on merdekabet365, we re-verify your identity for security.
We use your behavioural data to improve merdekabet365. For example, if we notice players frequently view Champions League markets but rarely click on esports sections, we may reorganise our menu to surface Champions League more prominently. We analyse which payment methods are most popular (mobile banking vs local payment vs online payment) to ensure all options remain fast and reliable.
We also use your data for fraud prevention and compliance. Our fraud-detection system reviews patterns in your deposits, wagers, and withdrawals. If your account shows signs of compromise (sudden large withdrawal from a new device, login from an unusual location), we may flag your account and request additional verification. During Idul Fitri, Idul Adha, or Imlek holidays when traffic spikes, our systems scrutinise high-value transactions more closely. This is standard practice to protect players and the merdekabet365 platform.
Third-Party Data Processors and Sharing
We share your data with external partners only where necessary to operate merdekabet365. Our payment processors — e-wallet, mobile banking, local payment, and our banking partners — receive your financial information to execute deposits and withdrawals. These processors are licensed financial institutions with their own privacy policies and security standards.
We share your data with fraud-detection vendors who operate independently of merdekabet365. These vendors analyse transaction patterns to identify potential fraud; they do not have direct access to your personal information but receive anonymised datasets for analysis.
We may disclose your data to government authorities, law-enforcement agencies, or regulators if required by law. For example, if a regulatory body in Jakarta, Surabaya, Bandung, or Medan investigates money-laundering concerns, we will comply with legal requests to provide transaction records. We will not voluntarily share your data with these entities but cannot refuse a lawful court order or regulatory demand.
Data Storage and Security on merdekabet365
Our merdekabet365 servers store your data in secure data centres with physical access controls and automated backup systems. We encrypt all data in transit using SSL/TLS protocols — your login credentials, payment details, and personal information are encrypted during transmission between your device and our servers. Data stored at rest on our servers is also encrypted with industry-standard algorithms.
Our servers may sit outside your country of residence. For example, your merdekabet365 account data may be processed or stored in jurisdictions such as Singapore, the Philippines, or other third countries. By using merdekabet365, you consent to your data being transferred across international borders as necessary to operate our platform.
We retain your data for as long as your merdekabet365 account is active. After you close your account, we retain your identity and transaction records for compliance purposes (typically seven years, as required by anti-money-laundering law). You can request deletion of your personal data after this period via our support team, and we will comply where not prohibited by law.
Your privacy rights
- You have the right to access your personal data stored on merdekabet365
- You can request correction of inaccurate information in your account
- You can request deletion of your data after a retention period (subject to legal holds)
- You can withdraw consent for optional data use (e.g. marketing communications)
- You can lodge a complaint with your jurisdiction's data-protection authority
Our Privacy Commitments and Your Control
We at merdekabet365 commit to transparent data handling. We provide this privacy notice upfront; you do not need to hunt through terms to understand what we collect or how we use it. If our privacy practices change, we will notify you via your account inbox and provide a new version of this policy. You are not obligated to accept new terms — if you disagree, you can close your merdekabet365 account and request data deletion.
You have direct control over some of your data on merdekabet365. Through your Account settings, you can update your email, phone number, and address. You can view your transaction history, login activity, and KYC verification status anytime. If you notice an error — for example, your name is misspelled in your KYC record — contact our support team immediately to request correction.
Cookies and tracking: merdekabet365 uses cookies to remember your login status, store your language preference, and track your session activity. These are functional cookies necessary for the platform to work. We do not use third-party tracking cookies for advertising. If you wish to restrict cookies, you can adjust your browser settings, but this may limit merdekabet365's functionality.
Jurisdiction and data protection law: merdekabet365 operates in multiple jurisdictions with varying data-protection requirements. Our primary privacy standard follows the General Data Protection Regulation (GDPR) framework for transparency and user rights, even for players outside the European Union. If your local jurisdiction has stricter data-protection law, we comply with the strictest standard that applies to you.
If you have privacy concerns or wish to exercise your rights, contact our support team via in-app chat or email. Our data-protection officer will respond to your request within a reasonable timeframe. If you are unsatisfied with our response, you can lodge a complaint with your country's data-protection authority or relevant regulatory body.